HelpfulAI, Inc. ("HelpfulAI", "we", "us", or "our") operates the website www.helpfulai.app and provides AI-powered assistant services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
HelpfulAI offers SMS/text messaging so you can interact with our AI assistants by text. You opt in by sending a text message to one of our published AI assistant phone numbers, or by providing your mobile number through our website or app and confirming that you want to connect with an AI assistant by text. We do not send text messages unless you have initiated contact or expressly opted in. Your consent to receive texts is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or message delivery, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency varies based on your interactions with our AI assistants. Message and data rates may apply, depending on your mobile carrier and plan. You can opt out of text messages at any time by replying STOP to any message; reply HELP for help, or contact us at [email protected]. We use the mobile number you provide solely to deliver the AI assistant conversation you requested and related service messages, and we do not sell your mobile number or your text-messaging content.
We collect account information (email, name, billing details), usage data, and content you provide to the Service, and we use it to provide and improve the Service. We also handle Google Workspace data (Gmail, Drive, Calendar, Docs, Sheets) under the Google API Services User Data Policy, including its Limited Use requirements. We do not sell your personal information. For data security, retention, your privacy rights (GDPR/CCPA), international transfers, cookies, and children's privacy, see the full policy. Contact: [email protected].